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Salesforce Field-Service-Consultant考試是一個監考考試，包含60道多選題。考試時間為105分鐘，考生需要獲得63％或更高的及格分數才能獲得認證。考試費用為200美元，考生可以在線上或測試中心參加考試。通過考試後，考生將獲得Salesforce認證的現場服務顧問認證，有效期為三年。

Salesforce Certified Field Service Consultant Exam 適用於有現場服務管理經驗並希望展示其在使用 Salesforce Field Service 應用程序方面的專業知識的個人。該考試適用於對 Salesforce 產品和服務有深入了解的人，並能夠設計、實施和維護 Salesforce Field Service 解決方案的人。

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最新的 Field Service Lightning program Field-Service-Consultant 免費考試真題 (Q118-Q123):

問題 #118
Universal Containers just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories.
In which two ways should the Consultant show this relationship?
Choose ? answers

A. Add the Service Territory Location Related List on the Service Territory page layout.
B. Create the Service Territory Location as a Location lookup field.
C. Add the Service Territory Location Related List on the Location page layout.
D. Create the Service Territory Location as a Service Territory lookup field.

答案：A,C

解題說明：
Explanation
Service Territory Location is a junction object that links Service Territory and Location objects[236]. Related Lists are components on page layouts that show records that are related to a record through a lookup or master-detail relationship[237]. Adding the Service Territory Location Related List on the Service Territory page layout and adding the Service Territory Location Related List on the Location page layout would allow Universal Containers to show how Locations are associated to Territories by displaying a list of Service Territory Locations on each record[238]. Creating the Service Territory Location as a Service Territory lookup field or creating the Service Territory Location as a Location lookup field would not work because they are not valid fields on either object. References:
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_serviceterritorylocation.htm
https://help.salesforce.com/s/articleView?id=sf.customize_related_lists.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_service_territory_locations_overview.htm&type=5

問題 #119
Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?

A. Remove the Match Location Work Rule.
B. Add the Maximum Travel From Home Work Rule.
C. Give the Minimize Travel Service Objective the highest weight.
D. Remove the ASAP Service Objective.

答案：C

問題 #120
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?

A. Create Work Types with Products Required.
B. Create Work Types with Products Consumed.
C. Create Work Types and Locations.
D. Create Work Types with Work Order Line Items.

答案：A

解題說明：
Explanation
Work Types are templates that define the duration, skills, and products required for a work order or work order line item. By creating Work Types with Products Required, agents and dispatchers can quickly create Work Orders with the appropriate materials. Creating Work Types with Products Consumed or Products Required would not populate products on Work Orders automatically, but would require manual entry or consumption by technicians. Creating Work Types and Locations would not affect products on Work Orders, but would affect scheduling and optimization of service appointments. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_types.htm&type=5

問題 #121
Universal Containers provides maintenance and emergency services to its customers. Sending Technicians to emergency calls during the day causes long travel times and reduces the number of appointments that a Technician can complete.
Which feature should the Consultant use to reduce travel time and increase Technician productivity?

A. Reschedule Appointment
B. Fix Overlaps
C. Resource Schedule Optimization
D. Fill-in Schedule

答案：C

解題說明：
This feature shouldbe used to reduce travel time and increase technician productivity by automatically scheduling service appointments based on predefined criteria and objectives, such as minimizing travel distance or maximizing utilization. References:https://help.salesforce.com/s/articleView?id=sf.
fs_optimizer_overview.htm&type=5

問題 #122
AW Computing technicians use the field service mobile application exclusively since theyare always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.
How should the field service administrator ensure this requirement is met?

A. Set up auto dispatch to dispatch one work order for each technician at a time
B. Enable drip feed to dispatch one service appointment per technician at a time.
C. Instruct the dispatcher to only dispatch one work order toeach technician at a time.
D. Set Send Appointment Notifications on Dispatch in the mobile settings to one.

答案：B

解題說明：
Drip feed is a feature that automatically dispatches service appointments to resources based on predefined criteria and time intervals. By enabling drip feed, the system can dispatch one service appointment per technician at a time, and adjust their schedule accordingly.
References: https://help.salesforce.com/s/articleView?id=sf.fsl_drip_feed.htm&type=5

問題 #123
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熱門的Field-Service-Consultant最新考證，覆蓋全真{examanme} Field-Service-Consultant考試考題

Field-Service-Consultant證照信息 & 免費下載Field-Service-Consultant考題

最新的 Field Service Lightning program Field-Service-Consultant 免費考試真題 (Q118-Q123):

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