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Salesforce Certified Business Analyst exam covers a wide range of topics, including project management, requirements gathering, data modeling, system integration, and user adoption. Certified-Business-Analyst exam is designed to test your ability to analyze business requirements and translate them into technical specifications. Candidates must demonstrate their expertise in Salesforce applications, including Sales Cloud, Service Cloud, Community Cloud, and Marketing Cloud.

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Salesforce Certified Business Analyst Exam Sample Questions (Q193-Q198):

NEW QUESTION # 193
Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption.
Which group is well positioned to help the BA secure alignment for the initiative?

A. System admin and project manager
B. Executive sponsors and sales leadership
C. Power users and top sales earners

Answer: C

NEW QUESTION # 194
Cloud Kicks leadership wants to use custom code for functionality that can easily be created declaratively in Sates Cloud. The business analyst (BA) has been asked to advise leadership on how these approaches impact their solution options.
What is one of the BA's strongest arguments for using configuration over code?

A. Configuration allows for any level of complexity.
B. Configuration leverages multiple programming languages.
C. Configuration provides faster speed to market.

Answer: C

Explanation:
Explanation
One of the BA's strongest arguments for using configuration over code is that configuration provides faster speed to market. Speed to market is the time it takes to deliver a product or service from conception to launch.
Speed to market is important for gaining competitive advantage, meeting customer demand, and maximizing revenue potential. Configuration provides faster speed to market than code because it allows for creating and modifying functionality in Salesforce without writing code or deploying changes. Configuration can be done by using point-and-click tools such as App Builder, Process Builder, Flow Builder, Lightning Web Components Builder, etc., which are easy to use and require less technical skills than coding. Configuration also reduces the risk of errors or bugs that may occur with code and require more testing or debugging time.
References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-functional-requirements/evaluate-s

NEW QUESTION # 195
The Cloud Kicks business analyst (BA) is frustrated because the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. The development team has recommended that the BA use a DevOps tool as an alternative.
What are the benefits of using a DevOps tool in this situation?

A. Tracks changes on a daily basis and provides a history of changes
B. Tracks changes in real time and provides a single source of truth
C. Tracks changes for the testing team and provides access to user stories

Answer: B

NEW QUESTION # 196
Which step should a business analyst take to establish credibility and covert empathy with stakeholders during discovery sessions for a new Experience site?

A. Ensure the workshop schedule consider tome zone and language differences.
B. Describe work with other companies that has solved similar problem.
C. Reiterate the project objectives and the KPIs that will be tracked.

Answer: A

Explanation:
Explanation
The best practice for establishing credibility and conveying empathy with stakeholders during discovery sessions is to ensure the workshop schedule considers time zone and language differences. This shows respect and sensitivity to the stakeholders' preferences and needs, and helps to avoid potential misunderstandings or conflicts. It also helps to build rapport and trust with the stakeholders, and encourages their participation and engagement. The other options are either irrelevant or ineffective. Option A does not address the stakeholders' needs or expectations, and may come across as boastful or arrogant. Option C does not convey empathy or understanding, and may be too repetitive or boring. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-discovery/plan-and-facilitate-discove

NEW QUESTION # 197
A business analyst (BA) is in the process of documenting requirements. The BA wrote the following user story:
"As a sales team manager, I want the ability to access reports on Sales Cloud to evaluate if the team's daily activities are meeting the set goals.'' Which acceptance criteria is most appropriate for this user story?

A. Able to view the sales team's reports
B. Able to click the Run button on sales reports
C. Able to monitor the sales team's performance

Answer: C

NEW QUESTION # 198
......

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Salesforce Certified-Business-Analyst Valid Exam Discount & Certified-Business-Analyst Relevant Answers

Salesforce Certified-Business-Analyst Relevant Answers | Certified-Business-Analyst Latest Exam Review

Salesforce Certified Business Analyst Exam Sample Questions (Q193-Q198):

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